Your privacy is important to us. Learn how we protect and handle your personal information.
Last updated: December 2024
Destination Wellness Health Care ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.
We comply with the Protection of Personal Information Act (POPIA) of South Africa and other applicable privacy laws. By using our services, you consent to the data practices described in this policy.
We may collect the following personal information:
When you interact with our wellness products or services, we may collect:
Health information is treated with the highest level of confidentiality and security.
We use your personal information for the following purposes:
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
We share information with trusted third parties who help us operate our business:
We may disclose information when required by law or to:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
While we use industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information.
Under POPIA and other applicable laws, you have the following rights regarding your personal information:
Request a copy of the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information (subject to legal requirements).
Receive your data in a structured, machine-readable format.
Object to processing of your data for marketing or other purposes.
Request limitation of processing in certain circumstances.
To exercise any of these rights, contact us at:
Email: privacy@destinationwellness.co.za
Phone: 011 555 1234
We will respond to your request within 30 days.
As a wellness company, we recognize the sensitive nature of health-related information and provide additional protections for this data.
We use health information only for:
We never share health information with third parties for marketing purposes. Your health data is used solely to provide better wellness solutions.
Our website and services integrate with various third-party providers. Each has their own privacy policies:
Handles delivery services and payment on delivery.
Information shared: Name, address, phone number, order details
Secure payment processing for online transactions.
Information shared: Payment details (processed securely, not stored by us)
Website analytics and performance monitoring.
Information shared: Anonymized usage data, no personal identifiers
Newsletter and communication services.
Information shared: Email address, name, communication preferences
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to remove that information from our servers.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
Your continued use of our services after any changes to this Privacy Policy constitutes acceptance of those changes. If you do not agree with the updated policy, please discontinue use of our services.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
privacy@destinationwellness.co.za
+27 11 555 1234
123 Wellness Street
Sandton, Johannesburg
Gauteng, 2196
South Africa
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
Emergency privacy concerns: 24/7 email response
Privacy requests: Within 30 days
General inquiries: Within 2 business days
Security incidents: Within 24 hours
If you are not satisfied with our response to your privacy concerns, you may lodge a complaint with the Information Regulator of South Africa at inforeg.org.za or call 012 406 4818.